Welcome to our FAQ page, where we address common queries to enhance your experience. Discover quick answers about reservations, amenities, policies, and more. If you can’t find what you’re looking for, feel free to reach out to our friendly customer support team for further assistance. Your satisfaction is our priority, and we’re here to make your stay exceptional.
Vilasa’s check-in and check-out times are 2:00 pm and 12:00 pm, respectively.
3 days in before: 50%; after 3 days: 100% cancellation fee
You must provide your account information in order for your money to be transferred by the finance team
Call our reception at +977 – 071 – 591300, and they will connect you with reservations so you may cancel.
We accept Visa, Mastercard, American Express, Diners Club, Jcb, Union Pay, Maestro, Discover, and SCT.
Extra beds are available for an additional charges; smoking is not permitted in any of the rooms. We have a designated area for smoking.
Absolutely, we arrange shuttle service to and from the airport on chargeable basis
Yes, if you select a room with a bed and breakfast plan, it will be included
The pets are not allowed at Vilasa.
Yes, we can make the necessary arrangements; please contact our front desk in the lobby